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How Tescan Group Scaled Global IT Support | Roman Petrucha

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How can a global high-tech manufacturing leader and electron microscopy innovator eliminate paper-based workflows, achieve go-live in just 3 months, and streamline cross-border IT operations? In this ITSM & Enterprise Service Management (ESM) Customer Success Story, Roman Petrucha (Group IT Director at Tescan Group) shares how ALVAO helped digitalize onboarding across IT, HR, and Finance, while leveraging automatic translation features to support global manufacturing and R&D teams in Asia and beyond. #customersuccess #customersatisfaction #successstory #microscope #microscopes #itservicemanagement #itmanagement

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